OPTIMALISASI MANAJEMEN PENDIDIKAN DALAM MENINGKATAN LAYANAN KUALITAS SEKOLAH

Abstract

This study aims to analyze how optimizing education management can improve the quality of school services. Quality education services are influenced by various managerial aspects such as strategic planning, organizing resources, implementing work programs, and ongoing monitoring and evaluation. The method used in this study is a quantitative approach with a survey technique, where data is collected through questionnaires from a number of principals, teachers, and administrative staff at several junior high schools in region X. The results of the analysis show that there is a positive and significant relationship between the effectiveness of education management and the quality of school services. The most influential management components are principal leadership, teacher performance management, and service evaluation systems. These findings confirm that optimizing education management is not only the responsibility of individual principals, but also the result of collaboration of all school members in creating a professional, transparent, and quality-oriented work culture. This study recommends the need to increase managerial capacity for school policy makers through ongoing training and strengthening the supervision system.